All Articles in News

Facing a valuation slide and softening comps, Wendy’s coordinates marketing, menu, and operations—launching ‘Tendys,’ resetting its brand under Project Fresh, and pruning its U.S. footprint—to push AUV higher.

Dunkin joins the 10,000-store club with a beverage-first strategy, Next-Gen operations, afternoon pilots, loyalty resets, and a density lens that hints at what comes next.

Photo by Veronica Reverse on Unsplash

Facing rising costs, restaurants balance gentle price hikes with value deals and AI tools. Survey data, case examples, and labor realities show a layered path to resilient hospitality.

Photo by Colby Winfield on Unsplash

DoorDash links its in-house Dot robot with partners like Serve, Waymo, Coco, and Wing under an AI dispatcher, advancing a multi-year, multi-city plan to scale autonomous delivery.

Photo by blackieshoot on Unsplash

A clear, high-impact runway from late 2025 to 2026 ties finance, franchising, technology, and leadership into a compressed calendar built for decisive operators.

Wendy’s launches ‘Tendys’ nationwide with bold sauces, packaging built for dunkability, and a temporary ‘Tendy’s’ rebrand—arriving amid sales softness and planned U.S. closures.

Wendy’s links a global buildout of 1,000 net new restaurants to an AI-first operating model, leaning on international markets, selective U.S. closures, and a brand refresh to steady sales and lift profitability.

Dunkin’ redesigns its loyalty program—keeping earn rates steady while raising point costs on popular items, adding a mid-tier Bakery category, and instituting a one-year points expiration.

Photo by SumUp on Unsplash

Square unveils its most expansive restaurant AI upgrade—voice ordering that aims to cover 100% of calls, a faster kiosk, unified menus, and context-aware analytics—signaling a push to ease staffing pressure and streamline operations.

Photo by Syntechs Robotics on Unsplash

Serve Robotics expands to Chicago, its first Midwest market, deploying all-weather Gen3 delivery robots across 14 neighborhoods via Uber Eats as competition heats up with DoorDash and autonomy pilots.