How Much Does It Cost to Open a Coffee Shop in 2026?
Opening a coffee shop in 2026 requires careful cost planning across rent, equipment, labor, technology, menu strategy, marketing, and sustainability.
May 15, 2026
Opening a coffee shop in 2026 requires careful cost planning across rent, equipment, labor, technology, menu strategy, marketing, and sustainability.
May 15, 2026
This AI playbook covers restaurant tools for voice ordering, staffing, compliance, menu pricing, inventory, marketing, ChatGPT prompts, and SEO.
May 15, 2026
Hardee’s giant Boddie-Noell inks 31-unit Scooter’s Coffee deal for NC and VA, leveraging drive-thru growth and local roots with rollout over 12–18 months.
May 15, 2026
Wingstop turns match weeks into a multi-sensory festival, aligning bold pop-ups with World Cup energy to build brand affinity and measurable momentum.
May 15, 2026
The parent company behind Dunkin', Buffalo Wild Wings, and Arby's has filed for an IPO a move that could reshape how Wall Street views the restaurant sector.
May 15, 2026
Learn how to develop a memorable restaurant brand identity that stands out in a crowded market, attracts loyal customers, and drives repeat business with actionable strategies and affordable tools.
May 15, 2026
Dirty soda chain Swig is expanding into Colorado through a 10-unit franchise deal, riding a consumer beverage trend that's catching the attention of major QSR players nationwide.
May 15, 2026
Papa Johns has teamed up with Alphabet's Wing for drone delivery of its new sandwich lineup in parts of Charlotte marking the first partnership of its kind between Wing and a national QSR brand.
May 15, 2026
A warm, expert-led look at McDonald’s Q1 results, menu makeover, and the refranchise question shaping its growth.
May 14, 2026
A reflective look at Habit Ranch, its immersive desert activation, and what it signals for brand loyalty and mindful, experiential dining.
May 14, 2026
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Explore the significance of a Chief People Officer in fostering organizational growth and talent acquisition in the hospitality industry.
Photo by Scott Evans
A Chief People Officer, like Jamie Griffin at Shake Shack, plays a pivotal role in ensuring a company has the right talent pool to support its growth ambitions. In the case of Shake Shack, aiming to expand to 1,500 restaurants necessitates a strategic approach to talent acquisition. This involves not only hiring managers and hourly employees but also focusing on creating a diverse and inclusive workforce that aligns with the company's 'people-first approach.'
Photo by Scott Evans
One of the primary responsibilities of a Chief People Officer is to oversee and enhance the team member experience within the organization. By focusing on factors such as organizational design, leadership development, and total rewards, the Chief People Officer ensures that employees are motivated, engaged, and well-supported in their roles. This, in turn, leads to higher retention rates and a more positive work environment.
Chief People Officers are instrumental in cultivating strong, people-centric cultures within companies. Jamie Griffin's experience in helping restaurants 'scale, evolve, and build strong, people-centric cultures' highlights the importance of a robust organizational culture in driving success. By focusing on areas such as team member relations and compliance, Chief People Officers create an environment where employees feel valued, leading to higher productivity and employee satisfaction.
Photo by Scott Evans
In addition to overseeing various HR functions, a Chief People Officer often leads HR teams at support centers or headquarters to support enterprise growth. By providing leadership, guidance, and strategic direction to HR professionals, Chief People Officers like Jamie Griffin enable the HR department to effectively contribute to the overall growth and capabilities of the organization. This involves developing HR strategies that align with the company's objectives and values.