How Much Does It Cost to Open a Coffee Shop in 2026?
Opening a coffee shop in 2026 requires careful cost planning across rent, equipment, labor, technology, menu strategy, marketing, and sustainability.
May 15, 2026
Opening a coffee shop in 2026 requires careful cost planning across rent, equipment, labor, technology, menu strategy, marketing, and sustainability.
May 15, 2026
This AI playbook covers restaurant tools for voice ordering, staffing, compliance, menu pricing, inventory, marketing, ChatGPT prompts, and SEO.
May 15, 2026
Hardee’s giant Boddie-Noell inks 31-unit Scooter’s Coffee deal for NC and VA, leveraging drive-thru growth and local roots with rollout over 12–18 months.
May 15, 2026
Wingstop turns match weeks into a multi-sensory festival, aligning bold pop-ups with World Cup energy to build brand affinity and measurable momentum.
May 15, 2026
The parent company behind Dunkin', Buffalo Wild Wings, and Arby's has filed for an IPO a move that could reshape how Wall Street views the restaurant sector.
May 15, 2026
Learn how to develop a memorable restaurant brand identity that stands out in a crowded market, attracts loyal customers, and drives repeat business with actionable strategies and affordable tools.
May 15, 2026
Dirty soda chain Swig is expanding into Colorado through a 10-unit franchise deal, riding a consumer beverage trend that's catching the attention of major QSR players nationwide.
May 15, 2026
Papa Johns has teamed up with Alphabet's Wing for drone delivery of its new sandwich lineup in parts of Charlotte marking the first partnership of its kind between Wing and a national QSR brand.
May 15, 2026
A warm, expert-led look at McDonald’s Q1 results, menu makeover, and the refranchise question shaping its growth.
May 14, 2026
A reflective look at Habit Ranch, its immersive desert activation, and what it signals for brand loyalty and mindful, experiential dining.
May 14, 2026
Unlock Exclusive Access To Webinars, Events, And The Latest News For Free!
Explore the accelerated adoption of kiosks in the QSR and fast casual chains industry, the benefits they offer, and how they enhance customer experience and drive sales
Photo by Harley-Davidson
Photo by Harley-Davidson
The adoption of kiosks in Quick-Service Restaurants (QSRs) and fast casual chains has witnessed a significant surge in recent years due to the numerous advantages they offer. Primarily, kiosks streamline the ordering process, reducing wait times and enhancing operational efficiency. By automating the ordering and payment procedures, kiosks free up labor resources, enabling staff to focus on more critical tasks, such as food preparation and customer service.
Photo by Harley-Davidson
One of the key drivers behind the accelerated adoption of kiosks is their ability to enhance the overall customer experience. Kiosks provide a personalized and interactive ordering experience, allowing customers to explore the menu at their own pace, customize their orders, and discover new items. This customization feature not only improves customer satisfaction but also leads to higher average ticket sizes. Studies have shown that customers using kiosks are more likely to make additional purchases and upsizes compared to traditional ordering methods.
Photo by Harley-Davidson
Kiosks play a crucial role in enabling upselling opportunities for QSRs and fast casual chains. By leveraging data collected through kiosk interactions, restaurants can customize recommendations based on customer preferences, past orders, and regional trends. This personalized approach not only increases the chances of upselling but also fosters customer loyalty by creating tailored experiences. Moreover, kiosks can promote impulse buying by showcasing relevant add-ons or complementary items during the ordering process.
Photo by Harley-Davidson
Consumer attitudes towards kiosk usage have shown a positive trend, with a growing number of individuals expressing comfort and acceptance towards in-store kiosks. Reports indicate that the majority of consumers find kiosks convenient, efficient, and enjoyable to use. As technology continues to evolve, the integration of features like facial recognition and AI-driven recommendations will further enhance the kiosk experience, driving more digital interactions and transforming the way customers interact with QSRs and fast casual chains.