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Seattle's Regulatory Win: Uber Eats Settlement Impact on Gig Workers

Explore the implications of the recent settlement between Seattle's regulatory authorities and Uber Eats on gig workers' rights and pay transparency.

Updated On Aug. 28, 2025 Published Aug. 28, 2025

Ava Ingram

Ava Ingram

a man riding a bike down a street

Photo by Pim de Boer on Unsplash

https://images.unsplash.com/photo-1609427468793-2f0e77c388a7?ixid=M3w2MjYzNjJ8MHwxfHNlYXJjaHw3fHxVYmVyJTIwRWF0c3xlbnwwfDB8fHwxNzU2Mzc3MDA3fDA&ixlib=rb-4.1.0

Photo by Pim de Boer on Unsplash

Background of Seattle's Regulatory Laws for Gig Workers

Seattle’s regulatory authorities have actively enforced independent contractor and minimum pay laws to protect gig workers' rights since their inception. These laws emerged as part of a wave of regulations following the COVID-19 pandemic, compelling app-based delivery aggregators to adjust their pay structures and business operations.

Aggregator Response to Seattle's Laws

The laws in Seattle faced strong opposition from app-based delivery aggregators like DoorDash and Uber Eats. Seattle's ABWMP, in particular, encountered significant lobbying efforts from DoorDash. After the laws were implemented, both DoorDash and Uber Eats introduced new fees in the market, reflecting the challenges posed by the regulatory changes.

https://images.unsplash.com/photo-1559941727-6fb446e7e8ae?ixid=M3w2MjYzNjJ8MHwxfHNlYXJjaHwxfHxVYmVyJTIwRWF0c3xlbnwwfDB8fHwxNzU2Mzc3MDA3fDA&ixlib=rb-4.1.0

Photo by Pim de Boer on Unsplash

Specific Allegations Against Uber Eats

Seattle authorities specifically accused Uber Eats of misleading practices, including failing to inform workers about the accurate application of Boost Multipliers to their earnings. Moreover, the city alleged that Uber Eats sometimes paid workers less than the amounts indicated in pre-work offers, violating the ICP rule that mandates transparent pay rates before gig commencement.

Uber Eats' Commitment to Transparency

In response to the settlement, Uber Eats expressed a commitment to enhancing transparency for couriers regarding their pay and earning opportunities. The company aims to provide clear and dependable information to workers, acknowledging the importance of fair compensation and reliable earnings in Seattle's highly regulated gig economy market.

Impact on Gig Workers and Regulatory Advocacy

Peter Kuel, the President of the Drivers Union, emphasized the significance of the settlement in upholding gig workers' rights. He highlighted the importance of regulatory changes in combatting systematic underpayment of gig workers. Kuel's statement underscores the crucial role of legislation and worker advocacy in ensuring fairness and just treatment in the gig economy sector.