AI Playbook for Restaurant Owners
This AI playbook covers restaurant tools for voice ordering, staffing, compliance, menu pricing, inventory, marketing, ChatGPT prompts, and SEO.
May 15, 2026
This AI playbook covers restaurant tools for voice ordering, staffing, compliance, menu pricing, inventory, marketing, ChatGPT prompts, and SEO.
May 15, 2026
Opening a coffee shop in 2026 requires careful cost planning across rent, equipment, labor, technology, menu strategy, marketing, and sustainability.
May 15, 2026
Hardee’s giant Boddie-Noell inks 31-unit Scooter’s Coffee deal for NC and VA, leveraging drive-thru growth and local roots with rollout over 12–18 months.
May 15, 2026
Wingstop turns match weeks into a multi-sensory festival, aligning bold pop-ups with World Cup energy to build brand affinity and measurable momentum.
May 15, 2026
Learn how to develop a memorable restaurant brand identity that stands out in a crowded market, attracts loyal customers, and drives repeat business with actionable strategies and affordable tools.
May 15, 2026
The parent company behind Dunkin', Buffalo Wild Wings, and Arby's has filed for an IPO a move that could reshape how Wall Street views the restaurant sector.
May 15, 2026
Papa Johns has teamed up with Alphabet's Wing for drone delivery of its new sandwich lineup in parts of Charlotte marking the first partnership of its kind between Wing and a national QSR brand.
May 15, 2026
Dirty soda chain Swig is expanding into Colorado through a 10-unit franchise deal, riding a consumer beverage trend that's catching the attention of major QSR players nationwide.
May 15, 2026
A warm, expert-led look at McDonald’s Q1 results, menu makeover, and the refranchise question shaping its growth.
May 14, 2026
A reflective look at Habit Ranch, its immersive desert activation, and what it signals for brand loyalty and mindful, experiential dining.
May 14, 2026
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Learn how Love’s innovative use of technology, such as kiosks and order-ahead services, is transforming the customer experience at Arby’s and other quick-service restaurants.
Photo by Lemon Pepper Pictures .
Photo by Lemon Pepper Pictures .
The food industry is undergoing a significant shift towards enhancing customer service through innovative technologies. Love’s, a prominent player in the industry, has taken a proactive approach by leveraging technology to streamline operations and foster customer loyalty. The introduction of order-ahead services and self-service kiosks at Arby’s marks a pivotal moment in redefining the customer experience.
Photo by Lemon Pepper Pictures .
By incorporating self-service kiosks that support multi-language ordering and display comprehensive menu visuals, Love’s has effectively optimized the ordering process at Arby’s. These kiosks seamlessly integrate with Love’s existing tech infrastructure, including mobile apps and loyalty programs, presenting customers with a seamless and efficient ordering experience. Joe Cotton’s emphasis on freeing up staff time for food preparation underscores the strategic use of technology to enhance operational efficiency.
The convenience offered by technology-driven solutions like order-ahead services and interactive kiosks plays a pivotal role in boosting customer loyalty. By providing customers with the flexibility to order ahead and explore menu options visually, Love’s is not only meeting but exceeding customer expectations. Such convenience-driven initiatives are crucial in today’s fast-paced world, where customer satisfaction and convenience are paramount.
Love’s ambitious plans to extend the use of self-service kiosks to other quick-service restaurant concepts demonstrate a commitment to revolutionizing the industry. As Love’s network comprises hundreds of QSRs across its travel centers, the potential impact of such technological integration is vast. With a diverse range of restaurant chains under its umbrella, including Dairy Queen, Carl’s Jr., Naf Naf Grill, Bojangles, and Burger King, Love’s is poised to set new standards for operational efficiency and customer service.