AI Playbook for Restaurant Owners
This AI playbook covers restaurant tools for voice ordering, staffing, compliance, menu pricing, inventory, marketing, ChatGPT prompts, and SEO.
May 15, 2026
This AI playbook covers restaurant tools for voice ordering, staffing, compliance, menu pricing, inventory, marketing, ChatGPT prompts, and SEO.
May 15, 2026
Opening a coffee shop in 2026 requires careful cost planning across rent, equipment, labor, technology, menu strategy, marketing, and sustainability.
May 15, 2026
Hardee’s giant Boddie-Noell inks 31-unit Scooter’s Coffee deal for NC and VA, leveraging drive-thru growth and local roots with rollout over 12–18 months.
May 15, 2026
Wingstop turns match weeks into a multi-sensory festival, aligning bold pop-ups with World Cup energy to build brand affinity and measurable momentum.
May 15, 2026
Learn how to develop a memorable restaurant brand identity that stands out in a crowded market, attracts loyal customers, and drives repeat business with actionable strategies and affordable tools.
May 15, 2026
The parent company behind Dunkin', Buffalo Wild Wings, and Arby's has filed for an IPO a move that could reshape how Wall Street views the restaurant sector.
May 15, 2026
Papa Johns has teamed up with Alphabet's Wing for drone delivery of its new sandwich lineup in parts of Charlotte marking the first partnership of its kind between Wing and a national QSR brand.
May 15, 2026
Dirty soda chain Swig is expanding into Colorado through a 10-unit franchise deal, riding a consumer beverage trend that's catching the attention of major QSR players nationwide.
May 15, 2026
A warm, expert-led look at McDonald’s Q1 results, menu makeover, and the refranchise question shaping its growth.
May 14, 2026
A reflective look at Habit Ranch, its immersive desert activation, and what it signals for brand loyalty and mindful, experiential dining.
May 14, 2026
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Discover how leveraging digital sales channels and implementing kiosk ordering can enhance revenue and customer engagement in the restaurant industry.
Photo by Sergio Arteaga
In today's rapidly evolving digital landscape, restaurants are increasingly turning to digital sales channels to drive revenue growth and enhance customer engagement. The case of Jack in the Box's emphasis on digital sales highlights the importance of leveraging online platforms to boost same-store sales. By focusing on mobile and digital channels, restaurants can tap into a wider customer base, increase loyalty program memberships, and create personalized promotions tailored to individual preferences.
Photo by Sergio Arteaga
Digital sales offer restaurants the opportunity to reach customers beyond traditional brick-and-mortar locations. By investing in online ordering systems, mobile apps, and loyalty programs, restaurants can streamline the ordering process, offer personalized recommendations, and increase overall customer satisfaction. The success of Del Taco in implementing kiosks and expanding digital sales showcases the potential of these strategies to drive revenue growth even in challenging market conditions.
Kiosk ordering systems have revolutionized the way customers interact with restaurants, providing a convenient and efficient way to place orders. Not only do kiosks improve upselling opportunities by suggesting additional items or upgrades, but they also lead to higher average ticket sales compared to traditional counter ordering. The example of Shake Shack's successful kiosk ordering system demonstrates how this technology can significantly impact a restaurant's profitability and customer satisfaction levels.
Photo by Sergio Arteaga
The adoption of kiosk ordering systems is not limited to a few select restaurants but has become a growing trend across the industry. Major chains like El Pollo Loco, Yum Brands, Burger King, Popeyes, Wendy’s, and others have recognized the potential of kiosks in enhancing customer experience and driving sales. By embracing technology and offering innovative ways for customers to interact with their brand, restaurants can stay ahead of the competition and meet the evolving demands of modern consumers.