The Best Source for Industry News, Insider Info, and Operations Tips for Restaurant Owners and Foodservice Leaders | Restaurant Association

Photo by Koushalya Karthikeyan on Unsplash

Explore how Wendy's implementation of drive-thru AI is transforming customer experience, boosting sales, and enhancing order accuracy.

Discover Starbird, the fast casual crispy chicken franchise redefining chicken sandwiches, quick service restaurants, restaurant tech, automation, food delivery, and franchise growth. Go behind the scenes of Starbird, the premium crispy chicken restaurant transforming the fast casual industry with next-level chicken sandwiches, digital-first ordering, and kitchen automation. In this CHOMP episode, we explore how Starbird has grown from a single-location concept into a tech-savvy, scalable chicken sandwich franchise. Learn how this brand is using modern tech, third-party delivery integration, and restaurant automation to create a fast casual experience that’s built for speed, accuracy, and customer satisfaction. You’ll see how Starbird delivers consistent quality using smart kitchen systems, digital menu boards, and streamlined online ordering—while standing out in a crowded field of chicken sandwich restaurants. We cover how their marketing, brand design, and digital-first mindset are helping them grow as a modern fast casual franchise in a competitive landscape. Whether you're a restaurant owner, food entrepreneur, or operations pro, this is a playbook for building a profitable, tech-powered chicken brand. The Restaurant Association is dedicated to helping you enhance your restaurant's sales, profits, and operations through a wealth of in-depth content tailored for professionals in operations, HR, IT, finance, and marketing. Membership is completely free—just sign up on the official website to access valuable resources, including weekly restaurant hacks, tips, tutorials, strategies, and secrets. As a member, you'll also gain access to exclusive shows, eLearning courses, webinars, and operations templates designed to elevate your restaurant's performance. Website: https://restaurantassociation.com/ Free Membership! https://restaurantassociation.com/unified/signup/ Shows https://restaurantassociation.com/shows eLearning Courses https://training.restaurantassociation.com Webinars https://webinar.restaurantassociation.com Operations Templates https://restaurantassociation.com/templates ------------------------------------------------------------------------------------------------ Video Chapters: 00:00 Welcome to Starbird 02:06 Chicken Innovation 04:05 Employee Education 07:47 Community Support 11:02 Future Plans 15:07 Conclusion ------------------------------------------------------------------------------------------------ YouTube Playlists Chomp! Show: https://www.youtube.com/playlist?list=PL27icnkQZXLX2R45bRx7vxeZk_nju5h81 Secret Recipe Show: https://www.youtube.com/playlist?list=PL27icnkQZXLW4UYm6kED8F2ofac5dnYiY The Restaurant Pulse: https://www.youtube.com/playlist?list=PL27icnkQZXLXNiMxu68j27LmAIHaMthZF ------------------------------------------------------------------------------------------------

Explore how Chipotle's Ingredient Quest on Roblox is reshaping marketing strategies for reaching Gen Z consumers and driving engagement.

Explore McDonald's menu development strategies, including value offerings and new menu items, to drive traffic and enhance customer satisfaction in 2025.

Explore Panera Bread's recent announcement to close its Fresh Dough Facilities, impacting its bread production. Learn about the reasons behind this decision and its potential effects on the restaurant industry.

Explore how Starbucks is leveraging its employees to drive a successful turnaround, focusing on customer experience and operational improvements.

Explore how McDonald's menu innovation and expansion of its beverage lineup can drive traffic and enhance customer engagement. Learn about the impact of customization and customer preferences on the chain's strategy.

Photo by Aubrey Odom on Unsplash

Discover the appointment of Jason Cochran as the new Chief Operating Officer of Sweetgreen and the impact of his extensive operational experience in the restaurant industry.

Explore how Starbucks' innovative marketing strategies have enhanced brand resilience and customer experience.

Photo by Nasim Keshmiri on Unsplash

Discover how Saucy and Taco Bell are resetting brand identity, expanding strategically, and enhancing consumer engagement with innovative menu strategies.