McDonald's AI Voice Ordering: Franchisees Skeptical
McDonald's touts 90% accuracy for its Archy AI voice ordering system, but franchisees question the labor savings and margin math behind it.
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5 Big Restaurant Industry Stories: DoorDash, Burger King, Popeyes, Chipotle & Dillas
What's happening in the restaurant industry right now? From a $17 billion delivery deal to a Burger King comeback, a marketing shake-up at Popeyes, margin pressure at Chipotle and an ambitious expansion plan at Dillas Quesadillas, this American Restaurant Association News Update covers five stories and what they could mean for restaurant owners and operators. HERE'S WHAT'S MAKING HEADLINES: 1. DoorDash's $17 Billion Instacart Deal DoorDash has agreed to acquire Instacart in a deal valued at about $17 billion, or $65 per share, with at least 75% of the consideration in cash. It is an agreement, not a completed acquisition: closing is expected in late 2027 or the first half of 2028, subject to shareholder and regulatory approvals. 2. Burger King Powers RBI's Strong Quarter Burger King U.S. comparable sales rose 8.4% in the third quarter, while parent company Restaurant Brands International reported revenue of about $2.53 billion and net income from continuing operations of $704 million, up from $440 million a year earlier. 3. Popeyes Shakes Up Marketing Leadership Popeyes has dismissed its chief marketing officer as it works to turn around sales. Popeyes U.S. comparable sales fell 2.2% in the latest quarter. 4. Chipotle: More Visits, Tighter Margins Chipotle's third-quarter revenue rose 9.6% to $3.3 billion, comparable sales grew 2.1% and transactions rose 0.8%. But restaurant-level operating margin fell to 23.3% from 24.5% a year earlier. 5. Dillas Quesadillas Names a New COO Dillas has promoted Michael Mabry to chief operating officer as the 11-restaurant brand works toward a goal of 50 locations by 2028. WHAT RESTAURANT OWNERS CAN LEARN: • A larger delivery ecosystem could change fees, competition and negotiating leverage • A turnaround takes investment, execution and consistency, not one campaign • Great food still needs a compelling reason for guests to visit • Watch guest counts and margins together • Expansion targets only work if consistency comes first Which of these five stories will matter most for restaurant owners? Tell us in the comments. Sources: company announcements and earnings reports from DoorDash, Instacart, Restaurant Brands International, Chipotle and Dillas Quesadillas. Watch more Restaurant Association videos: https://www.youtube.com/@RestaurantAssociation/videos Read more restaurant industry news: https://restaurantassociation.com/news/ Free restaurant resources and community: https://restaurantassociation.com/ Stay informed. Stay ahead. Stay connected to the restaurant industry. #restaurantnews #restaurantindustry #restaurantassociation #restaurantbusiness #fooddelivery #fastfood
Crepes à Latte Names Robin Cardoso President
Crepes à Latte taps Robin Cardoso as President to scale operations while protecting its employee-owned, people-first culture.
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Papa John's Franchisee Collapse Tracks Pizza Price War
A celebrated Papa John's franchisee's Chapter 11 filing reveals the debt and sales pressure squeezing the pizza industry.
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Teriyaki Madness Names Amy Burhorn CFO Amid Growth Surge
Teriyaki Madness hires Amy Burhorn as CFO to lead finance, tech and AI strategy as the fast-casual brand outpaces industry sales and traffic growth.
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How to Calculate Menu Costs for Your Restaurant
Find out how to convert purchase units into usable recipe costs, control portions, and keep your numbers accurate as ingredient prices change.
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Why Is My Restaurant Recipe Cost Showing Zero? 6 Common Causes
Discover the six most common reasons restaurant recipe costs read zero, plus simple steps to find and fix each one.
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Pret A Manger Appoints Lucas Lopes Muniz as New CFO
Pret A Manger names former RBI International CFO Lucas Lopes Muniz as chief financial officer from January 2027, succeeding Gustavo Peixoto.
Nov 12, 2026
The Secret Behind Sgt. Pepperoni's Success in Orange County
What does it take to turn a neighborhood pizza shop into a successful restaurant business with three locations? In this episode of The CHOMP Show, host Sebastian Kohn visits Sgt. Pepperoni's Pizza in Irvine, California, to meet founding partner Jeff Roberts and discover the story behind one of Orange County's beloved pizza brands. What started as Jeff's childhood pizza spot became an opportunity to revive a local favorite and build a restaurant business focused on fresh ingredients, consistent quality, great people, and strong community connections. From a scratch kitchen and New York style pizza to managing three locations and adapting to changing customer habits, Jeff shares valuable lessons about what it really takes to grow a restaurant business. In this episode, discover: ✅ How Jeff Roberts and his partners revived Sgt. Pepperoni's and expanded the business to three locations ✅ Why fresh ingredients, scratch cooking, and consistent food quality matter ✅ How the restaurant balances dine in, takeout, and delivery operations ✅ Why employee appreciation and customer experience are essential to long term success ✅ How social media, customer relationships, and community involvement support restaurant growth ✅ How Sgt. Pepperoni's gives back to Children's Hospital of Orange County through its annual LEGO donation efforts One of the biggest lessons from this episode? Building a successful restaurant isn't just about serving great food. It's about creating an experience customers want to return to, supporting the people behind your business, and becoming a meaningful part of your community. Whether you're a restaurant owner, operator, aspiring entrepreneur, or simply someone who loves a great pizza story, this episode offers a closer look at the people and decisions behind a growing restaurant brand. Restaurant owners, what do you think matters most when growing a restaurant business: food quality, customer experience, or community relationships? Share your thoughts in the comments! Watch more episodes of The CHOMP Show: https://www.youtube.com/@RestaurantAssociation/videos Explore restaurant industry insights, tools, and resources: https://restaurantassociation.com/ Subscribe to Restaurant Association for more restaurant success stories, behind the scenes features, and conversations with the people shaping the food industry. #restaurantassociation #chomp #SgtPepperonis #restaurantbusiness #restaurantsuccess #pizzabusiness
GoTo Foods Names Brandon Coleman Deli Division President
Turnaround specialist Brandon Coleman takes over McAlister's Deli and Schlotzsky's, bringing a record of rapid EBITDA growth from Cotton Patch Cafe.
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Craveworthy Brands Acquires Papa Gino's in Biggest Deal
Craveworthy Brands is acquiring Papa Gino's Pizzeria, its largest deal yet, pairing the pizza chain with Wing It On in a major co-branding push.
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OHG Brands Rises From Fat Brands' Bankruptcy Ashes
B.GOOD founder Anthony Ackil and Streetlight Ventures take the helm of OHG Brands, the restructured remains of bankrupt Fat Brands.
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Schlotzsky's Franchisee Collapses Despite $8M Revenue
Schlotzsky's franchisee JPrieto Hospitality filed Chapter 11 despite $8.2M in revenue, exposing razor-thin margins across multi-unit restaurant ownership.
Nov 9, 2026
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